Senior Research Analyst, Customer Experience

What makes this role important at Ipsos?

As a Senior Research Analyst, you'll get a chance to work with some of the world's most recognized brands, helping to solve their biggest challenges.

You will be an integral part of this exciting work.

What you can expect to be doing :

• Make research happen :
• Coordinate and manage survey research projects on time and within budgets
• Oversee all operational components of projects from set up to launch and ongoing monitoring
• Show our clients the love :
• Work with client service teams on questionnaire design, screeners, and analysis planning
• Develop an understanding of our clients' business issues and the industries in which they operate
• Maintain and strengthen client relations through our collective team greatness
• Collaborate across Ipsos and beyond :
• Coordinate and work with external research suppliers
• Show off your skills :
• Verify, analyze, and interpret survey results
• Prepare client reports and presentations
• Find new spins on data visualization

This might be the job for you if you have :

• Are awesome.
• Have strong and proven Project Management experience and expertise.
• Have at least 1-2 years' relevant experience in the market research field
• Are a problem-solver with superior critical thinking and analytical skills.
• Are a go-getter with a proactive, can-do attitude
• Love data, consumer decision-making, and puzzles. If anyone called you a "data scientist" you might want to hug them.
• Can tell killer stories in presentations, in writing and visually
• Are adept at juggling multiple projects and diplomatically responding to conflicting needs
• Get excited about what makes customers happy
• Have experience with questionnaire design, sampling approaches, and tabulation planning.
• Have experience working with survey applications a plus (such as Qualtrics, Google Consumer Surveys, SPSS, etc.)
• Have serious MS Skills : MS Office is your friend - you are proficient in Excel and PowerPoint.
• Have strong organizational, multi-tasking, decision-making, and problem-solving abilities along with an analytical aptitude, inquisitive nature, and a passion for uncovering insights;
• Have a Bachelor's or Master's degree in analytical or insights-focused fields and have a background with quantitative and / or qualitative research methodologies

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY / CO / CA / WA law, the estimated base salary range for this role is $65,000 to $71,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and / or certifications.

What's in it for you :

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit :

Why Work at Ipsos US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives.

For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world.

This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish.

Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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