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Key Account Manager

Dover Corporation
Chicago, IL, US
Full-time

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems.

Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role :

The Key Account Manager will develop and expand our presence and solutions activity within specific assigned key accounts, establishing M-I at those corporate entities as a Preferred Supplier for their coding solutions.

The Key Account Manager will coordinate all equipment and solutions opportunity efforts within the assigned key accounts and work with Account Managers at the plant level, while working effectively and openly with the operational personnel, Global customer team, and Regional support functions like;

the Pre Sales, Post Sales, Marketing and Technical / Customer Support groups

Job Responsibilities :

  • Responsible for development of annual and medium-term business plans and strategies to increase share of business and sustainable revenue within assigned accounts.
  • Manage the sales process of assigned accounts, reviewing needs and requirements of specific projects, proving the "big picture" of a M-I solution within the customers environment.

Prepare quotes and negotiate prices and conditions.

  • Coordinate and drive all sales efforts within assigned accounts by interfacing at the corporate level and by owing the equipment and solution opportunities while seamlessly working in a team with territory Account Managers and Operational personnel.
  • Visit and develop working relationships with key personnel at the corporate entity level by doing, among other initiatives, corporate presentations on M-I and its products, services and applications.
  • Communicate upward to management and to Operations the account activities related to the solutions opportunities in Sales Force dot Com "SFDC" and our MI Sales tools.
  • Visit plants in the case of complex installations and act as the M-I representative to deal with service, products, and technical issues.
  • Continuously develop product and market knowledge and selling skills.
  • Coordinate with the Territory Account Managers to optimize and provide value for the assigned accounts and to grow the business exponentially.

Job Requirements :

  • BA in Business Management / Administration, Engineering or related field
  • 3 years of experience developing business plans
  • strategies with defined plans for major national companies in a highly competitive marketplace.
  • 5-10 years of experience in packaging & industrial manufacturing field. Key account management experience is preferred.
  • Proven organizational skills, strong communicator, professional in appearance and demeanor.
  • Self-motivated, self-starter with the ability to work independently with minimal supervision.
  • An understanding of and aptitude towards the sales process and techniques is a must.
  • Experience with CRM tool and process, experience with Sales Force desirable.
  • Subject Matter Expert for Coding and Marking.
  • Understanding of IT Infrastructure (Networks, Integration to ERP / MES / WMS).
  • Competitive Selling and Negotiating Skills.
  • Highly developed communication skills; demonstrating strong verbal and written abilities.
  • Strong numeric / analytical capabilities in (but not limited to) financial, system quotes, forecasting, and problem resolution.
  • Proven experience in preparing / delivering group presentations.
  • Personal computer skills, including experience with Microsoft Office, Teams, Power BI.
  • Ability to use digital selling tools such as LinkedIn Navigator, etc.
  • This role can expect to travel up to 70% of the time in a normal business environment

The right candidate will be aligned to our values and culture :

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people

If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you!

Work Arrangement : Remote

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education / training, the position’s location, and the key skills needed for the position.

Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.

Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.

Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Sales

4 days ago
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