Indianapolis Southport Medical Arts Building
700 E Southport Rd Indianapolis, Indiana 46227
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Modify outreach frequency in order to effectively monitor self- management to prevent adverse outcomes.
Utilizes motivational and health-coaching techniques to engage the beneficiary and support system.
Assist with coordinating services with Clinical Case Coordinator's direction, as needed (e.g., durable medical equipment, Home Health, etc.)
Reinforces education to the beneficiary / patient and / or support system. Identifies gaps in care and in collaboration with CCC and / or provider assists with facilitation of resources, if appropriate to meet specific patient needs.
Provides or facilitates appropriate education, using a beneficiary and family-centered approach, to facilitate the achievement of health goals.
Collaborate with health care team (e.g., physician, nurses, pharmacist, etc.) and elevates treatment plan questions / concerns and interventions for further discussion with health care team on SDoH factors impacting patient adherence and success in meeting their health care goals.
Assist with identification of educational needs of beneficiary / patient, support system and health care team.
Assesses patient's social determinants of health (SDoH) utilizing system-wide assessment tool in Epic. Communicating across care teams.
Providing resource support to patient if needed.
Monitor patient outreach and collaborate with care team related to remote patient monitoring (RPM) engagement and support.
QUALIFICATIONS
High School Diploma / GED- Required
Certified Medical Assistant (CMA), American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), National Certified Medical Assistant (NCMA), National Center for Competency Testing (NCCT), Registered Medical Assistant (RMA), or Nationally Registered Certified Medical Assistant (NRCMA) - Required
Basic Life Support Program (BLS) - American Heart Association- Required
2 years of Experience in a Medical Office or Healthcare setting- Required
2 years of Medical Assistant Experience- Required
TRAVEL IS REQUIRED : Up to 50%
Up to 50%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
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