Guest Relations Team Member
Job Category : In Park Requisition Number : GUEST006887 Showing 1 location Job Details
Description
Essential Duties and Responsibilities :
Maintain a safe, friendly and clean, work environment
Respond to Guest questions and comments in person, by letter, e-mail, or by phone
Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone
Friendly Guest Interaction
Rent strollers and wheelchairs
Accurately handle multiple types of transactions including credit, vouchers, etc.
Sell and issue tickets and season passes
Handle lost and found items
Perform other duties deemed necessary by the supervisor and / or manager
Able to navigate through multiple computer programs to assist Guests
Skills and Qualifications :
Good written and oral communication skills
Availability to work varied shifts, including nights, weekends and holidays
Knowledge of Six Flags St. Louis product, policies, and standards
Good computer skills
Ability to handle cash accurately
Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level.
Completion of second interview and pre-employment screening.
Must be at least 16 years old
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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