Shift Leader

McAlister's - Houston (FM 1960)
Houston, TX, United States
Full-time

Tossing around the idea of a new career?

We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.

Compensation and Benefits : A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.

Competitive hourly compensation we aim to recognize your dedication and hard work.

Complimentary meals while on duty Great food brings us together!

Enjoy daily pay benefits with our Earned Wage Access app, Rain get your money before payday!

Opportunities for advancement and growth within our organization Join a team that encourages building lifelong friendships and memories.

Job Summary :

The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and / or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members.

The Shift Leader is also responsible for handling issues with team members, food suppliers, and guests directly, then escalates them to the General / Assistant Manager when necessary.

Requirements :

Minimum of 1 year’s experience in the Casual Restaurant industry is required.

High School Diploma or GED, preferred.

Familiarity with restaurant management software (POS) is required.

Servsafe License preferred, or able to obtain a State approved license must be maintained per State Mandates.

Strong knowledge of team leadership and maintaining a well-groomed appearance uniform standards.

Availability to work within open hours (e.g. evenings, holidays, weekends).

Display a positive and outwardly friendly attitude towards all guests Live the McAlister’s Touch.

Exceptional written and verbal communication skills.

Able to withstand comfortably the physical demands a restaurant environment holds.

Company Overview :

Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.

S. restaurant brands, including Applebee's, Arby's, Burger King, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno.

With a portfolio of over 1,200 franchises, we are the second-largest franchisee organization in the U.S. We were awarded one of 2024 America’s Greatest Workplaces by Newsweek magazine! Sun Holdings is an Equal Opportunity Employer.

This franchise is independently owned and operated by Sun Holdings. Your application will go directly to Sun Holdings, and all hiring decisions will be made by the management of this location.

All inquiries about employment at this location should be made directly to Sun Holdings, and not to McAlister's Corporate.

16 days ago
Related jobs
Promoted
Insomnia Cookies
Houston, Texas

As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. SOME OUR SWEET SHIFT LEADER PERKS:. WHAT WILL I DO AS A SHIFT LEADER?. Support store leadership by maintainin...

Promoted
Lick Honest Ice Creams
Houston, Texas

The role of the shift Leader is to act as a monitor and enforcer of the day to day operations and procedures, staff supervision and customer experience. Enforce opening and closing and shift change procedures during assigned shift. Supervise the front end staff during your assigned shift. During clo...

Tiffs Treats
Houston, Texas

We are seeking SHIFT LEADERS at our Greenway location; . Saturday and Sunday availability is required for all Shift Leaders. Shift Leaders start at $18 /hr . At least 6 months of leadership and/or management experience. ...

Mr. Gatti’s
Houston, Texas

Mr Gatti's looking for cheerful, upbeat people who love to work and provide quality results.Our Guest Service Team Members are the front line of contact with our guests each and every day.They provide the charm and service that makes us special.Regular interaction with the public and the opportunity...

Church's Chicken
Houston, Texas

Reports To (Title): Restaurant General Manager Department: Field Operations Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's...

Panda Restaurant Group
Pasadena, Texas

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...

Potbelly Corporate
Webster, Texas

Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...

Popeyes
Pasadena, Texas

The Shift Leader with Popeyes will have skills and behaviors to create memorable experiences for our Guests. A Shift Leader is passionate about providing Guests with the best experience possible. Shift leaders must enjoy working with people who take food seriously yet have fun preparing and serving ...

Z and H Foods, Inc.
Houston, Texas

A Shift Leader works directly with crewmembers to effectively operate the restaurant during their shift. The Shift Leader ensures that restaurants are clean and well maintained, that all company procedures are followed and all standards for food quality, cleanliness, sanitation and customer service ...

WhiteWater Express Car Wash
Pearland, Texas

Come Work Where Leaders are Grown! ​ Join Our Team to Fast-Track Your Career!    At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Tip Program: Earn extra cash and make our customers smile—exclusive...