Are you ready to Be Part of Something BIGGER!
Valley Heating & Cooling is looking for a dynamic Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!
Essential Functions :
- Answer incoming customer requests and inquiries in a professional & friendly manner.
- Act as a liaison between customers, technicians, salespersons & management.
- Schedule service and routine maintenance appointments.
- Maintain & update customer records based on interactions.
- Process invoice payments.
- Provide information about products and services.
- Troubleshoot and resolve customer issues and concerns.
- Develop & maintain a knowledge base of the evolving products & services that benefit our customers.
- Participate in in-house training on products & services needed by our customers& office software required to fulfill this position.
Qualifications :
- Minimum of 1-year administrative or customer service experience in an office setting is required.
- Ability to easily cultivate strong rapport with customers and co-workers.
- Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion.
- Work well independently & with integrity in a structured yet relaxed environment.
- Enjoy patiently, empathetically helping others.
- Excellent written and verbal communication skills.
- $18 - $22 / hr.
Benefits :
- Reliable, Year-Round Work.
- Weekly Paychecks.
- Paid Time Off and Holidays.
- Medical, Dental and Vision Benefits.
- Company Matched 401k.
Be part of something new and exciting. Join an integrity driven, family-oriented team!
Apply Now!
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization.
About Southern Home Services :
Southern Home Services Corporation is a leading residential home services provider, specializing in HVAC, plumbing, electrical and generator maintenance, service & replacement.
Southern operates multiple brands throughout the Southeast and Midwest. Southern Home Services is committed to delivering exceptional customer service to homeowners and small businesses.
We aim to be the market leader in providing comfort, safety and energy solutions to our diverse customer base. We seek to be the company that customers recommend, and our employees are proud of.
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative Fueler/Washer
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Excellent customer service and communication skills. You will be...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Remote Insurance Customer Service Representative (Unlicensed)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...