IT Deskside Engineer/ Customer Engineer - Ladson, SC

Orion Global Managed Services US Inc
Ladson, SC, United States
$24 an hour
Full-time
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This is an on-site 1099 Contract role payable at $24 per hour

Overview :

We are seeking an IT Deskside Support Specialist to join our team, supporting end-user devices within a dynamic IT and manufacturing environment.

The role involves a blend of deskside support and the configuration and deployment of IT assets. The ideal candidate will have strong technical skills, excellent customer service abilities, and experience working in a team-oriented setting.

Key Responsibilities :

Deskside Support :

  • Provide deskside support to end users, including troubleshooting, repair, and maintenance of end-user devices.
  • Assist with the setup, configuration, and upgrading of hardware and software on user devices.
  • Support office moves, setups, and minimal data migrations as required.

Configuration and Deployment :

  • Perform imaging and deployment of computers and other IT assets.
  • Document work performed accurately and in a timely manner.
  • Ensure all IT assets are configured according to company standards.

Technical Environment :

  • IT and Manufacturing Environment.
  • Proficiency in computer imaging and documentation.
  • Strong customer-facing skills with a focus on delivering excellent customer service.

Minimum Skills / Experience Required :

  • Experience in IT support, particularly in a manufacturing or similar environment.
  • Ability to image computers and document processes.
  • Strong troubleshooting skills and a customer-oriented mindset.

Nice to Have :

  • Experience in a manufacturing or IT sector.
  • Strong problem-solving skills and the ability to work effectively in a team.

Additional Information :

  • This is an on-site role, and remote work is not available.
  • The role does not require professional accreditations but values relevant experience.
  • No travel is expected for this position.

If you are a dedicated IT professional with a passion for providing top-notch support and the technical expertise required, we encourage you to apply for this position.

This is a 6-month 1099 contract role with the potential for extension

Shifts : Monday-Friday 8 : 00 am-5 : 00 pm

Pay : $24 per hour

Immediate start pending successful interview and relevant checks

16 days ago
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