- The hourly shift leader duties include Delegates tasks to restaurant staff and supervise their performance; Maintains a fully-stocked inventory and order food supplies, as needed;
- Arranges to have shifts covered (e.g. when employees take time off); Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food cost, guest satisfaction, and sales;
- Balances the cash drawer at the end of the shift; Coordinates with suppliers as they deliver food product orders; Ensures client satisfaction and gracefully handle any complaints;
- Opens or closes the restaurant (when responsible for the first or last shift); Informs the next Shift Leader about pending tasks;
- Reports maintenance and training needs; Protects establishment and guests by adhering to sanitation and safety policies;
Other duties as requested by management.
This is for a position at a franchised McAlister’s Deli location
Shift Leader
Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food cost, guest satisfaction, and sales; Balances the cash drawer at the end of the shift; Coordinates with suppliers as they deliver food product orders; Ensures client satisfaction and gracefu...
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The must-haves of a Shift Leader:. The SL should be capable of fully running a shift. ...
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