Remote Contact Center RepresentativeVirtualVocations • Akron, Ohio, United States
Remote Contact Center Representative
VirtualVocations • Akron, Ohio, United States
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A company is looking for a Remote Contact Center Representative.
Key Responsibilities
Deliver exceptional customer service using empathy and advocacy
Engage with caregivers and referral sources through various communication channels
Gather and document eligibility information while maintaining compliance with regulations
Required Qualifications
2+ years of customer service or intake experience, preferably in a healthcare environment
1-2 years of phone sales experience
Ability to connect quickly with others using empathy and inquiry
Experience with Salesforce is a plus
Bilingual skills are a plus
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Contact Center Representative • Akron, Ohio, United States
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