Senior Specialist - Account Services

Job Description

Job Description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests.

We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network.

We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Summary of Job :

The Sr. Specialist on the Account Service team supports the client service and GTM accountability for one or more of our internal businesses.

This role is responsible for supporting the creative development process from start to finish including project intake, QA process, creative deployment, and performance analysis.

This position is responsible for supporting expectation setting related to scope, timelines and budgets.

This position is responsible for ensuring that Vail Resorts generates breakthrough creative strategies, develops world-class creative assets, and executes with high efficiency in partnership with the Creative Development and Production & Asset Management functions on the Creative Services teams.

This position will become a subject matter expert in best in class creative, brief templates, GTM processes, timeline management, and maximizing internal vs.

external creative making power to drive efficiencies. The successful candidate will lead with a client service mindset, working closely with internal stakeholders, external partners and vendors, and a variety of cross-functional teams.

Essential Responsibilities

• Ensure best-in-class briefing practices are adhered to, to inspire creativity, enable efficiency, and allow for agility.
• Activate processes that ensure scalability for future growth.
• Ensure briefs have the right inputs to develop and deploy content on brand, on schedule and with excellence.
• Support the day-to-day relationship, communication updates, and briefing and review processes with primary client(s) and stakeholders (agencies).
• Establish strong cross-functional partnership with client(s) to inspire trust and confidence.
• Support project scope, resource allocation, budgets, timelines, and recaps.
• Think out-front to proactively identify future partner and GTM opportunities to evolve processes and find innovative solutions.
• In partnership with Sr. Manager and Director participate in annual, quarterly and monthly budget planning to ensure alignment with brand and business strategies, while managing internal and external agency capacity.

Job Requirements :

• 1-3 years of experience in a similar position (marketing, agency account management, project management).
• Bachelor’s degree in related field (Business, Marketing, Communications) preferred.
• Creative agency experience, with understanding of Account Service processes, roles, and responsibilities.
• Experience working in Basecamp, LiquidPlanner, Smartsheet, Workfront and other project management tools
• Have an eye for Branding and Creative Design
• Excellent communication skills, including experience presenting.
• Creative Exposure well-rounded creative development experience including concepting, channel delivery, and production experience across channels and deliverables
• Ability to work with cross-functional teams to action on insights and make strategic decisions
• Highly organized and able to multi-task complex, unrelated needs of the business.
• Experience prioritizing multiple tasks concurrently based on larger goals.
• A brave, ambitious, and passionate leader with a high level of emotional intelligence, a commitment to leadership development, and a willingness to embrace change

The expected Total Compensation for this role is $55,000 - $80,000. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus :

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.

Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.

S. states* in which we currently operate. This includes : California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time;

and, accordingly, the Company reserves the right to change its policies and / or require in-person / in-office work or off-site work at any time in its sole discretion.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504224

Reference Date : 08 / 14 / 2024

Job Code Function : Marketing

Job Type : JobType