Amazon Sales Coordinator
The Amazon Sales Coordinator will provide sales and account management support for the Amazon Sales Team. This hybrid position requires the Coordinator to work from the Bellevue office at least three days a week.
Primary Responsibilities
- Assist in research, reconciliation, and resolution of disputed Amazon financial claims
- Compile, track, and manage financial disputes (deductions) with Amazon through Vendor Central
- Manage weekly pricing submissions process via the Amazon Vendor Central portal
- Conduct a daily audit of Product Detail Pages and report issues related to policy compliance, loss of buy box, 3P sellers, and PDP content health
- Compile and communicate on-site merchandising Proof of Performance
- Ensure compliance with Amazon policies governing new item set-up, PDP content, and creation of merchandising assets for onsite promotions
- Manage product quality process and assist with investigation and response to Amazon notifications
- Help manage the product ordering process by ensuring that Amazon submits orders for committed quantities, managing Purchase Orders delivery windows, responding to logistic escalations, and coordinating communication between internal resources and Amazon
- Interface with multiple internal teams, including marketing, sales operations, finance, and business intelligence, and assist in increasing efficiencies and functionality in the sales process
- Maintain internal sales and account management documents (promotions roadmaps, promotion submission templates, promotion agreements, marketing planner, sales and insights reporting, etc.).
Requirements
- Ability to work from the Bellevue, WA office four days a week
- Ability to work following Pacific Time (Seattle, WA)
- Bachelor’s degree with a minimum of 5 years of relevant business experience
- Proven professional experience and proficiency in Microsoft Excel
- Accounting, bookkeeping, accounts payables, or finance experience a plus
- Exceptional organizational skills and ability to multitask, problem-solve and prioritize
- Ability to utilize technology in creating workplace and process efficiencies
- Self-starter with a strong work ethic and positive attitude
- Excellent communication and relational skills
- Demonstrate a high level of attention to detail, accountability, and commitment to excellence
- Enjoy collaboration with the team but know when to take ownership of tasks
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