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Director of Support Training

VirtualVocations
Warren, Michigan, United States
Full-time

A company is looking for a Director of Technical Support and Service Training.Key Responsibilities : Develop and implement a project to build a Technical Support team with a business planHire and develop an organization to execute technical support to operationsCreate an inspiring team environment, manage day-to-day operations, and provide leadership to the Training and Technical Support teamQualifications : Bachelor's degree in engineering, business, or related fieldExperience in equipment maintenance and understanding of service, parts, and warranty aspects4-5 years of experience managing technical support and training organizationsStrong understanding of training and technical support in heavy equipment or industrial machinery marketAbility to build and maintain relationships with OEMs and customers

13 days ago
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