Customer Service Representative - State Farm Agent Team Member
Position Overview
Do you have aspirations to run your own business? If so, you may want to consider working in the office of Eric Hellriegel - State Farm Agent.
As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent.
You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
As an Agent Team Member, you will receive...
- Simple IRA
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Ability to work in a team environment
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