FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

TadHealth
Forest Hills, NY, United States
$60K a year
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Up to $60K per year / Benefits - As a Customer Support Rep you'll : Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws;
  • Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer issues, guiding them through the process of solving technical problems and escalating as necessary;

Provide detailed explanations of platform features and offer training as needed; Assist with the documentation of common customer queries and solutions to improve the knowledge base...Hiring Fast >

9 hours ago
Related jobs
Promoted
VERO
Queens, New York
Remote

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...

Promoted
Acentra Health
New York, New York
Remote

Competitive pay / Comprehensive health plans / PTO / Retirement savings - As a Customer Service Rep you'll: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organization's services to me...

Promoted
Reconstruct
Queens, New York
Remote

Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...

Promoted
Author Health
Glen Cove, New York
Remote

Your primary objective will be to facilitate access to behavioral health support for eligible individuals who can benefit from our care. Customer Service Rep / Fully Remote] - Anywhere in U. Low-cost employee benefits package / PTO - As a Call Center Representative, you will play a crucial role in c...

Promoted
TekWissen Group
Queens, New York
Remote

Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...

Promoted
I-CAR
New York, New York
Remote

Competitive pay / Medical, dental and vision / 401k match / PTO - As a Customer Care Administrator you'll: Answer incoming inquiries via phone, fax, and e-mail; Confer with customers by telephone or e-mail in order to provide information about products and services, take orders or cancel accounts, o...

Promoted
Solera
Elmont, New York
Remote

Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, app...

Promoted
HONK
Freeport, New York
Remote

Competitive pay / Several shifts available - As a Customer Service Specialist you'll: Interact directly with customers via phone; Utilize the company's proprietary technology to connect members with HONK's nationwide partner network; Answer calls to assist customers with order fulfillment and servic...

Promoted
Resource Innovations
Queens, New York
Remote

Competitive pay / Comprehensive benefits / PTO / 401k match - As a Customer Service and Rebate Processing Specialist you'll: Provide basic troubleshooting and recommend solutions; Enter data into various database applications; Receive data and sourcing documents, compile, sort, interpret and verify ...

Promoted
Rotunda Software
Queens, New York
Remote

Up to $55K per year / Benefits - As a Client Service Specialist you'll: Become intimately familiar with the benefits and features of Rotunda's products, and be able to apply that knowledge to real life scenarios; Build long-term relationships with churches and nonprofits who utilize Rotunda's servic...