Associate Advisor & Insurance Service Specialist
Kestra Financial Independent AdvisorWestport, MA, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionProvide policy service support, including beneficiary changes, billing, policy updates, and client communications Maintain accurate client / policy records in Proformex, CRM, and other systems, ensuring compliance with carrier and regulatory requirements Make outbound calls to clients for policy servicing, follow-up, and to uncover additional planning needs beyond life insurance (not responsible for cold calling or building an independent book of business) Process life, long-term care (LTC), and annuity applications from submission through policy delivery, coordinating with carriers, clients, and the CFP throughout the underwriting process Proactively identify opportunities for new business while servicing existing policies and clients Support the CFP with client interactions, including advanced and high-level cases requiring sophisticated planning Participate in firm marketing and client engagement through networking, community outreach, social media, and office projects Participate in client education events (online and in-person) Identify opportunities within the existing book of businesses across insurance and investments to better serve clients and support firm growth Develop and maintain relationships with Centers of Influence (COIs) to expand the firm’s presence and referral network Perform other duties as assigned to support the overall success of the firm Small-firm culture with earned flexibility and a collaborative environment Direct mentorship from a CFP® professional and Accredited Behavioral Finance Professional™ (ABFP®), learning how behavioral finance enhances traditional planning and client relationships Opportunity to grow into a broader advisory role—or remain focused on client service and insurance depending on career goals Salary-based role with future commission potential and the ability to learn how to build a book of business while working within supportive practice Ideal for an advisor who has experience in a commission-only role but is seeking the stability of a salary, while still maintaining and growing client relationships. Benefits include paid holidays, semi-flexible hours, and paid time off Salary, bonus, retirement plan match, and health benefits negotiable based on experience 3+ years of experience in financial services Series 7 & 66 required; (63 & 65 in lieu of 66) Life / Health license preferred (or ability to obtain) Strong communication skills, client focus, and ability to manage multiple priorities Proficiency with Microsoft Office and financial planning / CRM software (experience with EMoney preferred)
About Us
Financial Planning Alternatives is an independent financial services firm offering high-touch financial planning, investment management, and insurance solutions to clients locally and nationwide. We are looking to add a full-time team member who shares our commitment to professionalism, integrity, and exceptional client service.
This role offers the unique opportunity to learn directly from a CFP® professional who is also an Accredited Behavioral Finance Professional™ (ABFP®). We integrate technical expertise with an understanding of how emotions and decision-making influence money, giving our clients guidance that is both strategic and deeply personal.
This is a salary-based position with no cold calling or commission requirements. Instead, you will learn how to prospect and engage clients through a proven relationship-focused approach. As the role grows, there is an opportunity to participate in commission-based compensation and to develop the skills needed to build and manage your own book of business—all while being supported by an established independent firm.
About the Role
We are seeking a full-time Associate Advisor & Insurance Service Specialist to join our team. This position combines working in a support capacity assisting the CFP® with client service and financial planning while also taking an active role in developing new business through prospecting, outreach, and relationship-building.
Requirements
Advisory & Client Support
- Prepare meeting materials, illustrations, and client communications, and assist with client reviews and follow-up
- Conduct fact-finding meetings with new prospects and basic-level clients
- Provide basic financial guidance to clients and assess their needs before escalating to the Lead Advisor
- Support the Lead Advisor in financial planning, case design, and investment strategy implementation
- Assist clients in completing paperwork accurately and ensure all compliance requirements and documentation are properly handled
- Make outbound calls to clients and prospects from the firm’s existing database for scheduling, follow-up, and relationship management (no cold calling)
Insurance Service & Processing
Business Development & Marketing
Benefits
Why Join Us
What We’re Looking For
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Insurance Specialist • Westport, MA, US
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