Program Support Specialist

Job Description

Job Description

Program Support Specialist

Families and Youth Innovation Plus is hiring a (2) part-time Program Support Specialist for the HOK Program.

The Program Support Specialist provides expert 'youth perspective and voice' in the development, implementation, and evaluation phases across all youth-centered programs, services, initiatives, and projects.

This is not a direct service position in that the Program Support Specialist does not provide any direct client services to program participants.

Competencies :

• Project Management
• Managing Project Communications
• Fostering Communication
• Digital Literacy
• Managing Project Execution
• Attention to Detail
• Achievement Orientation

Key Responsibilities :

Serve as an active participant in assigned committees, project teams, etc., by contributing ideas, perspectives, feedback, and experience.

• Assist in the development of new youth-centered programs, services, initiatives, and projects by serving as the expert 'youth perspective and voice' through attending assigned meetings, providing survey and data collection support, street outreach activities, and community outreach efforts.
• Assist in the implementation of youth-centered programs, services, initiatives, and projects through serving as the expert 'youth perspective and voice', providing survey and data collection support, marketing and program promotion support, and other related tasks as assigned
• Assist in the evaluation of youth-centered programs, services, initiatives, and projects through serving as the expert 'youth perspective and voice', providing feedback, and assisting in the development of strategies for quality improvement.
• Assist in guiding all youth-centered programs, services, initiatives, and projects in their youth engagement efforts, strategies, and framework.
• Attend and actively participate in assigned trainings and professional development
• Participate in assigned public speaking engagements, presentations, and panel discussions to share youth perspective and voice
• Assist in providing and capturing social media content for agency and unit events, outreach efforts, celebrations, and daily service delivery and agency operations.
• Participate in mock groups and activities as part of agency training efforts
• Advocate for the youth voice and perspective
• Assist in the planning and coordination of assigned projects, activities, and events.
• Provide services in the most culturally sensitive, appropriate and ethical manner
• Be responsible for professional, timely communication with program and agency team members, and community partners
• Performs other duties as directed by the Program Supervisor, Programs Manager, Programs Director, Chief Operations Officer and Chief Executive Officer
• This position requires some evening and weekend shifts.

Qualifications :

• Ideal candidates are individuals, ages 18 - 24 (due to age of program participants and function of peer influence) with lived experiences who are pursuing or exploring career pathways in the area of social work, psychology, education, counseling, criminal justice, or human services.
• BIPOC and LGBTQ+ individuals are also encouraged to apply.
• 1 year of hospitality experience and / or 2 years of dance experiences, outdoor knowledge, and technology knowledge is encouraged with podcasts and / or drones.
• Flexible hours within the normal work day / work week plus some occasional weekends.
14 days ago