Experienced Automotive Technician

Job Description

Job Description

Company Overview : Wagner Subaru is the 5th oldest Subaru dealership in the United States. We are a well-established and reputable business committed to delivering top-quality automotive maintenance and repair services to our valued customers.

We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base.

As part of our commitment to excellence, we are seeking motivated and qualified Subaru technicians to join our team.

Great Place to Work

• 33 bay shop with newer high-end lifts and equipment
• 24 High speed Rotary lifts
• Flush-to-floor Hunter alignment machine
• Multiple sets of diagnostic equipment
• Well-lit, well-insulated, clean facilities
• Good benefits including retirement, PTO, medical, dental, etc
• Great atmosphere, good collaboration between departments and teams
• Little to no off-brand work no used car reconditioning, Subaru-only workload
• Paid in-person Classroom Training / free online education
• Fair dispatch, loyal customers, plenty of work
• Friendly hours 7 : 30am-5 : 30pm M-F
• Multiple Senior Master Technicians to learn from
• Advisors incentivized to generate labor hours in the shop
• Family-owned dealership founded by a technician, great loyalty and market-share
• Team atmosphere with technician-led group structure

Primary Responsibilities :

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided, including taking photos and / or videos of customer's vehicle concerns.
• Keep up to date with all OEM technical publications

Address all original customer concerns, including a video MPI, before moving onto additional service requests

Participate in ongoing OEM, or in-house sponsored training programs offered to you, including keeping ASE's current

Complete all required paperwork completely and correctly and ensure all required shop forms are attached to the RO hard copy

Perform any other duties assigned by the Service Manager, ASM, or Group Leader

Come to work on time as scheduled, in a clean uniform, ready to go with a positive attitude.

Ideal candidates will have :

MUST HAVE A GOOD ATTITUDE AND BE A TEAM PLAYER

Not afraid to ask for help

Willing to collaborate with others and share knowledge and experience

1-3 years Subaru technical experience

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service
• Proven track record of achieving or over-achieving goals (fix right the first time, daily, weekly, monthly production goals, etc)
• Outstanding communication skills
• Professional appearance and work ethic
• Ability to exercise good judgment
• Valid State driver’s license and good driving record
• Drug free environment
• Have own tools
• ASE / Manufacturer or Trade School Certifications
1 day ago