Talent.com
User Support Manager

User Support Manager

VirtualVocationsRockford, Illinois, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, User Support (Remote).

Key Responsibilities

Manage the team's daily operations, workload, and scheduling to meet service level expectations

Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes

Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team

Required Qualifications

BA / BS degree or equivalent work experience

4+ years of experience in customer support, with at least 2+ years in a people-management role

Proven success managing a high-volume support function in a SaaS environment

Comfort using support tools, ticketing systems, and metrics to guide performance

Willingness to adopt and train others on emerging technologies, including AI-powered support tools

serp_jobs.job_alerts.create_a_job

Manager User Support • Rockford, Illinois, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Manager, Joint Use

Senior Manager, Joint Use

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Joint Use.Key Responsibilities Direct and inspire a team of 8-15 professionals, fostering a culture of excellence and accountability Negotiate and main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Travel CT Tech - $2964 / Week

Travel CT Tech - $2964 / Week

FlexCareElkhorn, WI, US
serp_jobs.job_card.full_time
FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Elkhorn, WI.Shift : 5x8 hr flex Start Date : 11 / 10 / 2025 Duration : 13 weeks Pay : $2964 / Week.Stroke Certified Acute Car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Principal Product Manager | AI Support Applications

Principal Product Manager | AI Support Applications

EpicorMilton, WI, United States
serp_jobs.job_card.permanent
As a Principal Product Manager at Epicor, you will lead the strategic direction and execution of our AI-powered products and solutions across our Cognitive ERP portfolio. You will drive innovation i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Helpdesk Manager

Helpdesk Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Coordinator to lead their internal IT support function.Key Responsibilities Supervise and mentor IT Support Agents while managing helpdesk operations Oversee ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel CT Tech - $3106 / Week

Travel CT Tech - $3106 / Week

Cynet HealthElkhorn, WI, US
serp_jobs.job_card.full_time
Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Elkhorn, WI.Shift : 5x8 hr nights Start Date : 11 / 10 / 2025 Duration : 13 weeks Pay : $3106 / Week.Ranked #5 Best Trave...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Travel CT Tech - $2994.4 / Week

Travel CT Tech - $2994.4 / Week

Host HealthcareElkhorn, WI, US
serp_jobs.job_card.full_time
Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Elkhorn, WI.Shift : Inquire Start Date : 11 / 10 / 2025 Duration : 13 weeks Pay : $2994. At Host Healthcare, we are ded...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Travel CT Tech - $2,828 to $3,021 per week in Elkhorn, WI

Travel CT Tech - $2,828 to $3,021 per week in Elkhorn, WI

AlliedTravelCareersElkhorn, WI, US
serp_jobs.job_card.full_time +1
AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Elkhorn, Wisconsin, 53121!.Aya Healthcare has an immediate opening for the following position : CT Tech in Elkhorn, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Restaurant Manager - Paid Training + Full Benefits

Restaurant Manager - Paid Training + Full Benefits

DunkinEvansville, Wisconsin, United States
serp_jobs.job_card.full_time
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Enablement Manager

Technical Enablement Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager.Key Responsibilities Own the customer's renewal, usage, and adoption of product features Identify and execute account expansions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Customer Support.Key Responsibilities Lead and mentor a team of support agents, focusing on performance metrics and team development Oversee daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Implementation Manager

Enterprise Implementation Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Federal Customer Support Engineer

Federal Customer Support Engineer

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Solution Owner for IT Applications

Solution Owner for IT Applications

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Travel CT Tech - $2,747 per week in Elkhorn, WI

Travel CT Tech - $2,747 per week in Elkhorn, WI

AlliedTravelCareersElkhorn, WI, US
serp_jobs.job_card.full_time +1
AlliedTravelCareers is working with Premier Medical Staffing Services, LLC to find a qualified CT Tech in Elkhorn, Wisconsin, 53121!. Join Premier Medical Staffing Services.We connect skilled, compa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales Enablement Manager

Sales Enablement Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Enablement Manager to enhance their sales team's effectiveness.Key Responsibilities Design and implement a scalable onboarding program for new sales hires Create...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocationsRockford, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Mental Health Therapist

Mental Health Therapist

SonderMind CareersWinnebago, IL, US
serp_jobs.job_card.full_time
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours