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Shift Leader – Customer Experience
Shift Leader – Customer ExperienceHardee's • Amherst, VA, US
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Shift Leader – Customer Experience

Shift Leader – Customer Experience

Hardee's • Amherst, VA, US
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Click HERE to Apply!Job Title - Restaurant Shift Leader / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT SHIFT LEADERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?POSITION SUMMARYTrain for the position of Shift Leader to operate the restaurant in the absence of the Senior / General Manager. Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.ESSENTIAL FUNCTIONSTo train in the essential functions of a Shift Leader which include the following : Supervise shifts and maintain the company standards for quality, service, and cleanliness.Train and develop crew under the direction of management.Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.Manage labor cost to meet company standard.Control inventory to meeting company GAP standard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.Ensure personal appearance meets company standard and displays professionalism at all times.Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.Consistently exhibit the actions / behaviors which best demonstrate BNEs Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

  • Note : BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Companys ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements.What Will You Need?Must be 18 years or olderMust meet Physical demands required of the roleMust be able to lead, recognize, and train successful talent1 year of shift management experienceAbility to pass background check and drug screenPreferably Valid Driver's LicenseLove working in a fast-paced, team-oriented environmentConsistent and reliableCheerful and Positive attitudeValues teamworkLoves serving and helping othersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training401KVacation, Sick, Bereavement payDiscounted Meals During ShiftMedical, Dental, Vision InsuranceOpportunity to AdvanceCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.
  • Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

Required

Preferred

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  • Food & Restaurant
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