Job Description
Job Description
Summary or overview of job duties :
Starting pay rate is $19.
Full and part-time shifts available.
All classroom training is full time (M-F from 8 : 30a-4 : 00p). Classroom training and on-the-phone training is in our Piscataway office.
After successful completion of a portion of phone training, the position is remote indefinitely. Everyone should plan to be in the office for at least 1 month.
We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls.
He / she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction.
He / she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance.
Requirements
Essential duties and responsibilities include but are not limited to the following :
- Answer incoming calls and assist customers complete locate requests and / or resolve customer questions
- Process web tickets and respond to web chat requests
- Monitor EIs and call out backup messages as necessary
- Present and discuss the products and services of the company to customers
- Perform other duties as assigned
Job requirements
- Minimum accurate data entry of 35 wpm
- Ability to work independently in a high volume, detail oriented environment
- Strong customer service skills
- Excellent verbal and written communication skills
- Ability to prioritize work and multi-task
- Consistent attendance and stable work history
- Ability to work and change with dynamic professional environment
- Consistently meets or exceeds KPIs
Benefits
We offer health, dental, prescription and life insurance, paid vacation and
holidays and a 401K program.
Please complete the form HERE and the application HERE to apply.
Customer Service Representative / Data Entry
Blue Star Glass is seeking a full-time Customer Service Representative (Entry Level). As a Customer Service Representative, you will be a primary face of the company, interacting with leading architects, designers and contractors daily. Customer Service Representative Requirements. The position is r...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Zakiyyah Wiley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help p...
Logistics Customer Service Representative
As a Logistics Customer Service Representative, you will utilize your exceptional communication and problem-solving skills to provide top-notch customer service to our clients. We are seeking a highly motivated Logistics Customer Service Representative to join our team in the Transportation and Ware...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - Utility (Hybrid)
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Support customer base...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - Route 516 Animal Hospital
Customer service enthusiasts- we are looking for you! is ready to hire a Part-time Customer Service Representative to help support our fast-growing needs! We are looking for caring, self-motivated individuals who enjoy interacting with clients/co-workers. You play the starring role in every client e...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Senior Account manager/Customer Service Representative
Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements. Resolve customer inquiries / concerns professionally and in a timely manner. ...
Customer Service Representative
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...