Eligibility Research Representative

A company is looking for an Eligibility Research Representative I (Remote) to join their Eligibility department.

Key Responsibilities

Research and resolve member eligibility requests while maintaining production and accuracy standards

Verify member eligibility through various resources and document findings appropriately

Participate in team meetings and perform additional duties as assigned

Required Qualifications

High School Diploma or GED certificate required

1 year of experience with 10 key, typing, and computer skills; 8,000 keystrokes per hour required

Preferred experience in claims processing or eligibility verification

Ability to work in a remote environment with a stable internet connection

Experience in customer service, including making outbound calls