Job Description
Job Description
Fleetwood Bank , the only community bank headquartered in Berks County, is seeking a full time Financial Services Representative .
The selected candidate will be the "frontline" of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Prior cash handling, customer service, and industry experience is preferred but not required. Paid training is provided.
Ability to travel to multiple branch locations within Berks County is required.
The selected individual will thrive in an environment where hospitality and community impact are at the core of what we do!
Responsibilities
- Conduct routine bank transactions within time limits and established guidelines
- Assess customer needs and introduce new products and services
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the "extra mile" to build relationships, customer loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk and detect fraudulent transactions
- Resolve customer issues
Skills
- Excellent organization & computer skills
- Strong communication and time management skills
- Detail oriented
- High School Diploma or equivalent
Salary : From $15.00 per hour
Benefits :Education :
High school or equivalent (Required)
Experience :
- Banking : 1 year (Preferred)
- Customer service : 1 year (Required)
- Cash handling : 1 year (Required)
Work Location : In person
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