Talent.com
Seasonal Support Lead Part Time

Seasonal Support Lead Part Time

Five BelowHempstead, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.

Wow the Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures (SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

    Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

    Position Type : Hourly

    Position Starting At : $17.00

    Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

    serp_jobs.job_alerts.create_a_job

    Seasonal • Hempstead, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Support Part Time Lead

    Seasonal Support Part Time Lead

    Five BelowBrooklyn, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Support Part time lead

    Seasonal Support Part time lead

    Five BelowBrooklyn, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Seasonal Sales Support | White Plains, NY

    Seasonal Sales Support | White Plains, NY

    David YurmanWhite Plains, NY, United States
    serp_jobs.job_card.full_time
    The Westchester Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Customer Care Associate

    Seasonal Customer Care Associate

    VirtualVocationsBronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Seasonal Customer Care Associate to provide remote support during peak seasons.Key Responsibilities Assist customers with inquiries and provide product information Pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Team Lead with CJIS Certification

    Customer Support Team Lead with CJIS Certification

    VirtualVocationsBronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Application Support Team Lead

    Application Support Team Lead

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Application Support Team Lead (NextGen).Key Responsibilities Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Seasonal Sales Support | 57th Street Flagship

    Seasonal Sales Support | 57th Street Flagship

    David YurmanNew York, NY, United States
    serp_jobs.job_card.full_time
    The 57th Street Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1378)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1378)

    TargetOcean, New Jersey, United States of America
    serp_jobs.job_card.part_time
    The Starting Hourly Rate / Salario por Hora Inicial is $17.The Pay Range / Rango salarial is $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Seasonal Customer Support Associate

    Seasonal Customer Support Associate

    VirtualVocationsAstoria, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Seasonal Teammate to assist during the holiday rush.Key Responsibilities Provide outstanding customer service by answering inquiries and resolving issu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Part Time Seasonal Support Lead

    Part Time Seasonal Support Lead

    Five BelowYonkers, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Support Lead Part time

    Seasonal Support Lead Part time

    Five BelowBrooklyn, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaRed Bank, NJ, United States
    serp_jobs.job_card.part_time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Part Time Support Lead

    Seasonal Part Time Support Lead

    Five BelowEatontown, NJ, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    seasonal support lead part time

    seasonal support lead part time

    Five BelowBrooklyn, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Support Lead Part Time

    Support Lead Part Time

    Five BelowFreeport, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Support Lead Part Time

    Seasonal Support Lead Part Time

    Five BelowPort Washington, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Part Time Support Lead

    Part Time Support Lead

    Five BelowWest Nyack, NY, US
    serp_jobs.job_card.part_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Interim Support Lead Part Time

    Interim Support Lead Part Time

    Five BelowLong Island City, NY, US
    serp_jobs.job_card.part_time +1
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Retail Support Associate

    Seasonal Retail Support Associate

    Duluth Trading CompanyRamsey, NJ, US
    serp_jobs.job_card.full_time
    Position Overview : Go for WOW! At Duluth Trading Company, this is our standard of service.It’s about more than just selling products. it’s about treating customers right and creating special experi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Support Lead Full Time

    Support Lead Full Time

    Five BelowBrooklyn, NY, US
    serp_jobs.job_card.full_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30