A Shift Leader is responsible for the restaurant's overall operations during his / her shift. Responsibilities include, but are not limited to :
- Ensure that all company standards are met; company policies and procedures are followed.
- Ensure costs are properly controlled.
- Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
- Inventory supplies and reorder items.
- Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
- Observe and guide crewmembers as they perform their assignments, reallocate labor and coordinate overall operations.
- Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.
The Shift Leader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company’s operational quality and cleanliness standards.
This position includes administrative duties which require basic computer skills. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.
This position requires you to stand for up to 8 hours during a shift, and be able to lift 50 pounds. This position also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
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