Chief of Staff to the Chief Nurse Executive for Duke Health

Chief of Staff to the Chief Nurse Executive for Duke Health

Work Arrangement : On-Site Requisition Number : 247664 Regular or Temporary : Regular Location :

Durham, NC, US, 27710

Personnel Area : HEALTH SYSTEM Date : Jul 9, 2024

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.

No matter where your talents lie, join us and discover how we can advance health together.

General Description of the Job Class

Serve as a key team member, supporting the Chief Nurse Executive of Duke Health, keeping the CNE focused, organized, informed and on task with key initiatives, expected deliverables and anticipated assignments.

Must be able to manage at the strategic and tactical levels, understanding the relationship and breadth of requirements, while ensuring that necessary details are properly attended.

Ensures timely flow of information to and from the Chief Nurse Executive offices.

Duties and Responsibilities of this Level

Reports directly to the Chief Nurse Executive at Duke Health and is a key member of the executive office. Specific duties include (but are not limited to) consistently :

Establishing oneself as the primary and credible representative of the office of the Chief Nurse Executive, both internally and externally.

Understanding the priorities across the portfolio and working with the team across the entities as well as key stakeholders to facilitate the successful achievement of goals.

Representing the senior leader at meetings, both internal and external to the organization

Internal communications - prepare agendas and collect, prepare and distribute briefing materials. Work closely with the leadership and executive management team of DukeHealth, including Duke University Health System (DUHS), Duke School of Medicine (SoM), Duke School of Nursing (SoN), and other enterprise entity leaders.

Remaining knowledgeable of upcoming projects, commitments and deliverables in order to anticipate the necessary needs, tasks, work effort, and resources required to meet / exceed expectations.

Conducting research to prepare briefs, presentations, meeting agendas, conference materials, speeches and documents as well as performing analysis in support of key deliverables.

Leading, enhancing and facilitating key projects and initiatives, ensuring the timely execution and quality of results.

Assisting the leader, team members, and stakeholders with critical thinking for Health System initiatives that impact Duke Health as a whole.

Review operating strategies and key developments to ensure expectations are met.

Meeting frequently with the senior leader to keep him / her abreast of key developments and ensure synchronization of expectations.

Attending internal and external meetings with or on behalf of the senior leader as appropriate to represent the function and / or Duke Health.

Managing all information with discretion and confidentiality.

Facilitate communication and work closely with leadership and executive management teams within Duke Health Nursing Leadership.

Ability to research a diverse array of health related topics and distill key messages in preparation for presentations.

Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.

Demonstrating the courage to challenge the norm, question the direction, and recommend innovative solutions.

Collaborating with administrative support staff to ensure accuracy, coordination and that priorities are aligned.

Performing all duties as assigned.

Required Qualifications at this Level

Education

Bachelor's Degree in a related field required. Master's in Business Administration, Human Resources, Communications or other related field preferred.

Five years’ experience and a working knowledge of health care and academic medicine would be helpful.

Experience

Minimum of 5 years of management experience required in a highly complex, matrixed organization.

Degrees, Licensure, and / or Certification

Knowledge, Skills, and Abilities

• Exceptional interpersonal and relationship building skills and strong managerial capabilities. Ability to effectively interact and influence at the most senior levels of the organization and work collaboratively across functions, levels, and departments towards shared objectives.
• Superior communications skills - verbal and written, able to accurately simulate and represent the CNO’s communication style.
• Ability to research a diverse arrangement of topics and distill key messages in preparation for presentations, briefs, materials, speeches, etc.
• Expert at developing PowerPoint presentations a must; skilled at developing Prezi presentations also preferred.
• Ability to work cooperatively and strategically in a team environment with all levels of professional, technical, administrative staff and to integrate resources on a timely and organized basis.
• Sound management skills, ability to think strategically while balancing several complex agendas.
• Strong time management and organizational skills.

Distinguishing Characteristics of this Level

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.

Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities.

Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market : Durham

Nearest Secondary Market : Raleigh