Administrative Assistant - A/R Collections

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Administrative Assistant

Do you love helping people through difficult situations?

Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day.

We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!

Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment.

Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Monitor and manage accounts receivable
• Maintain and manage collections using in-house software
• Complete internal job file quality reviews for reconstruction (training provided)
• Prepare estimates and billing invoices
• Receive and enter lead calls and job referrals in system
• Maintain internal and external communications
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• 1+ year(s) of administrative or office-related experience
• 1+ years of experience with collection activities
• Outstanding written and verbal communication skills including proper pronunciation and grammar
• Polite, confident, and excellent customer service skills
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software

Hours

• 40 hours / week
• 8 a.m. - 4 p.m.

Each SERVPRO Franchise is Independently Owned and Operated. Revised 3 / 2024