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Associate Director of Product Management, Global Supplier Technology

AMEX
Boston, MA
Full-time

The Global Supplier Product team oversees enabling Wayfair's suppliers to access self-serve capabilities to manage and grow their business on the Wayfair platform.

Our mission is to provide easy, genuinely helpful products which enable our 20+ thousand suppliers provide the best products for our customers.

As an Associate Director, you will be responsible for managing multiple teams that will build out the strategy and roadmap for some of our largest strategic initiatives and technology investments.

This is a very cross-functional, high-visibility role with an ability to substantially impact Wayfair’s long-term success.

This role requires you to effectively guide and grow team members one-on-one as a direct reporting manager and exercise your product management skills to push separate but adjacent solutions forward.

If you are interested in solving high-impact problems at the core of a highly-scaled e-commerce business alongside great colleagues, there is no better place to be.

What you'll do

  • Own the product strategy and roadmap definition for 3+ teams within Technology to help visualize and guide the creation of technology solutions.
  • Drive multiple cross-functional initiatives through a blend of product thought management / guidance, process engineering, relationship building & influence, team building & coaching, and direct intervention where appropriate.
  • Lead and collaborate with creative, engineering, and analytics teams to plan, execute and manage your roadmap
  • Be a highly visible thought partner to the executive leaders, acting as their primary "go-to" for major cross-functional initiatives.
  • Act as a manager-doer, coaching a team of product managers to develop their skills and grow while rolling up your sleeves to assist directly when necessary.
  • Guide problem scoping and discovery across multiple functional areas, drive requirements synthesis, and facilitate prioritization to discover how Wayfair should invest in capabilities that drive the highest impact business outcomes.
  • Deeply understand the technology used in your products, the strong and weak points, and become an expert at what is available in market
  • Test and learn, fail fast, and take the winners to market. Rapidly iterate, gather the needed data, interpret it, and then take action to course correct
  • You will act with a high degree of freedom and ownership, creating strong relationships with senior cross-functional partners (both technical and non-technical), establishing a shared vision for success, and delivering results that create meaningful business impact.

We are a match because you have

  • Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of education and experience is preferred.
  • 8+ years of product management experience in an agile development environment.
  • 3+ years of experience managing multiple teams and supporting product managers through coaching, expectation setting, delegation, and direct intervention.
  • You hold a high bar and grow & develop your team members to meet it, and your team likes you for it
  • Mastery of problem shaping, distillation, and communication, with guidance of core partners through structured decision making
  • Experience working in a highly ambiguous and fast-paced environment, successfully driving large cross-functional projects with significant business impact.
  • Highly developed organizational and reasoning skills with hypothesis-driven problem solving and the ability to turn data into actionable insights.

You habitually monitor your KPIs and perform ad hoc analysis to figure out what’s next

Excellent written and verbal communication skills with demonstrated experience forming consensus out of ambiguity and complexity, influencing senior business and engineering partners, and driving teams forward with sustainable urgency towards clear goals

Why You'll Love Wayfair

  • Time Off :
  • Paid Holidays
  • Paid Time Off (PTO)
  • Health & Wellness :
  • Full Health Benefits (Medical, Dental, Vision, HSA / FSA)
  • Life Insurance
  • Disability Protection (Short Term & Long Term Disability)
  • Global Wellbeing : Gym / Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
  • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
  • Caregiver Services
  • Financial Growth & Security :
  • 401K Matching (Employee Matching Program)
  • Tuition Reimbursement
  • Financial Health Education (Knowledge of Financial Education - KOFE)
  • Tax Advantaged Accounts
  • Family Support :
  • Family Planning Support
  • Parental Leave
  • Global Surrogacy & Adoption Policy
  • Professional Development & Recognition :
  • Rewards & Recognition
  • Global Employee Anniversary Awards
  • Paid Volunteer Work
  • Unique Perks :
  • Employee Discount
  • U.S. Bluebikes Membership
  • Global Pod Outings
  • Work / Life Balance :
  • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

We are looking forward to your application!

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes.

Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.

If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success.

We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all.

Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( https : / / www.wayfair.com / careers / privacy ).

If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected] .

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