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General Manager

General Manager

Doughboy Restaurant GroupChicago, IL, USA
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Job Title : General Manager

Location : Richies Tavern - 191 N Wacker Dr

Salary :   $90,000-$100,000

Tentative Start Date :   February 2026

Job Summary :

Richies Tavern is seeking a passionate and driven General Manager to join our team. This is a full-service, New American restaurant concept with a rigorous, detailed bar program. The General Manager will play a key role in supporting daily operations, ensuring outstanding guest experiences, and leading front-of-house staff and back-of-house staff. This position is perfect for someone who has at least 5 years of management experience and looking to grow in the restaurant industry as a leader.  A strong food and beverage background is preferred and previous bartending and LBW experience is a plus.

Key Responsibilities :

  • Run daily operations and drive daily labor and sales goals
  • Write FOH schedule and manage and review BOH schedule
  • Lead motivating preshifts aimed at developing service standards, communicating company messages, devloping menu knowledge
  • Lead by example in providing exceptional customer service and hospitality.
  • Create exceptional guest experiences, talking to customers, and creating regulars
  • Assist with staff training, coaching, and performance management.
  • Address guest inquiries and resolve concerns professionally and efficiently.
  • Support management with scheduling, inventory control, and operational tasks.
  • Maintain and uphold company standards, policies, and procedures.

Qualifications :

  • Minimum 5  years of management experience in a full-service setting
  • Experience with new restaurant openings
  • Ability to recruit, train, and motivate staff
  • Strong conflict resolution and coaching skills
  • Strong leadership, communication, and organizational skills.
  • Skilled in managing budgets, controlling labor and food costs, and analyzing P&Ls
  • Eye for detail in hospitality, atmosphere, and service standards
  • Quick decision making that puts guest and business needs first
  • Organized in setting priorities, delegating tasks, and ensuring accountability
  • Strong written and verbal communication with staff, vendors, and ownership
  • Growth mindset and ability to objectively accept feedback
  • Not a qualification but experience with R365 and Toast is a plus
  • What We Offer :

  • Salary range between $90,000 and $100,000
  • Monthly cell phone reimbursement
  • Growth opportunities
  • Supportive team environment with hands-on training and mentorship.
  • Employee discounts and dining perks.
  • Paid time off
  • 401k with dollar-for-dollar match up to 4% with immediate vesting
  • Up to 80% employer contribution to a single BCBS HMO or PPO medical plan
  • Medical, dental, vision, and life benefits available
  • If you're ready to grow your career in hospitality and become a key part of our team at Richies Tavern,  we'd love to hear from you!

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    General Manager • Chicago, IL, USA

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