To plan, manage and direct the Canadian sales force to achieve sales and commercial margin goals within the region through effective implementation of marketing strategies and management controls.
Area of accountability no.1 : Region Sales Results
Highly self-motivated and results-oriented Manager that executes SMART objectives
Exhibits initiative by taking advantage of opportunities
Participates and validated in a 12-month rolling sales forecast of the region to ensure accuracy
Manages and controls any rebates and promotions within the region
Manages the day-to-day activities of the region as it relates to sales targets and programs
Expected results : Achieve and exceeds yearly sales targets while managing expenses
Area of accountability no.2 : People Management and Building Talent
Set Smart objectives and evaluates performance of the sales force
Develops talent of the sales force through coaching and counseling team on territory management, planning and business development
Ensures maximum level of motivation with the team and rewards the sales force
Works with VTS to develop a plan for each TSM ensuring technical knowledge is competent
Drives regional team to achieve budget and maximizes sales by utilizing technical expertise, coaching, and development of sales force to maximize each individual territory of the region
Through strong leadership ability has a highly engaged team resulting in lower turnover
Expected results : Achieve revenue budget and maximize sales through highly engaged team with low turnover
Area of accountability no.3 : Veterinary Customer Management and Development
Oversees the implementation and utilization of the CRM system and the optimization of customer coverage in the region
Ensures customer driven calls by Territory Sales Managers based on CRM analysis and customers needs and follow the ROI on these actions.
Manages the region on the lifecycle of customers , uses data and support functions of the organization to further develop veterinary customers
Works closely with Veterinary Technical Services to ensure sales reps have the appropriate level of knowledge related to products and competitors
Expected results : Manage customers portfolio, develop customer intimacy and loyalty and optimize customer profitability contribution
Area of accountability no.4 : Marketing Strategy Implementation
Contributes to the implementation of the marketing strategies for each portfolio
Organizes the local implementation of strategies at the field level and together with marketing is responsible for the follow up and the measurement of effectiveness of the strategies
In agreement with the marketing department and sales operations department to deploy and measure the ROI of marketing and sales strategies
Expected results : Implementation of effective local sales and marketing strategies that increase sales and profit contribution within the region
Area of accountability no.5 : Industry Relations and Market Knowledge
Keeps up to date with market trends and evolutions, attends veterinary conferences and trade shows as needed for development or to drive further awareness to Virbac brand
Represents Virbac within the region and as such should behave accordingly (companies values, image etc)
Has the lead on distribution (Purchasing Groups) within the region. Works with Sales Ops to ensure adequate stock coverage for region
Works closely with Veterinary Technical Services to ensure
Expected results : Projects the image of a professional Sales Manager for Virbac, emulates the core values of Virbac. Keeps up with industry trends and market knowledge
Area of accountability no.6 : Corporate Account Responsibility
Works with Sales Operations manager to ensure Virbac products are listed in the Corporate clinics
Works with GM to analyze an create contracts with Corporate Accounts (HeadQuarters)
Works with TSM’s to place new products in corporate account clinics with pull through of utilization
Meets with Corporate Accounts frequently to ensure Virbac is highlighted within the corporate account clinics
Expected results : Manage corporate accounts both at HeadQuarters and in the region to ensure Virbac’s profitability. Assist with enhancing our presence and partnership within the Corporate Account
Education & Experience :
Bachelor’s Degree strongly preferred
8+ years sales experience with accolades and proven success
Experience with previous sales management experience with P + L responsibility preferred
Animal Health Industry strongly preferred
English and French languages strongly preferred
Work hours may include evenings, weekends and holidays