Vendor Manager

VENDOR RISK ANALYST WHAT IS THE OPPORTUNITY? This position is part of CNB's Vendor Management Office and is responsible for enterprise wide third party risk evaluations and management services. This role will support third party risk assessments to ensure they are properly organized, conducted, reviewed, and documented. The role will also focus on tracking risk remediation plans to completion. CNB established the Vendor Management Office to support the third party risk management framework. WHAT WILL YOU DO? Facilitate third party risk assessments for initial due diligence and ongoing oversight of third party vendor services. This includes collection of documents and analysis, third party risk assessment questionnaire requirements, reviewing audited reports of controls (i.e. SSAE18, SOC Type II, PCI AoC / RoC) and other information to support full evaluation of any potential outsourcing risks.

Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Enterprise Risk Management, Business Continuity Program Office, Credit Administration, and Compliance) to facilitate and evaluate 3rd party service providers.

Document remediation efforts / projects for material supplier risks and track to completion

Measure and monitor progress of supplier risk management activities, including issues tracking and risk remediation efforts, monthly and quarterly status reporting, key supplier metrics and periodic publishing of reports and metrics

Support facilitation and documentation of various reports, such as vendor scorecards and ongoing monitoring artifacts

Perform data analysis and draw conclusions as it related to vendor and contract data

Maintain vendor and contract data in systems

Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes

Provide risk awareness and training to colleagues in support of CNB's Third Party Risk Management Policies and Procedures

Escalate issues (delays; significant gaps; uncooperative parties; etc.) to management as required; work to resolve issues as needed

Support various ad hoc projects supporting program enhancements, process improvements, and other functions

Ad hoc duties, as assigned

WHAT DO YOU NEED TO SUCCEED? Required Qualifications Minimum of 2 years of third party risk management experience in the financial services industry, conducting risk assessments, and reporting on KRIs

Minimum of 2 years of experience in risk and controls identification, appropriately scoping assessments, and performing assurance testing.

Minimum of 1 year working with a GRC system, incorporating continuous improvement for the system and process

THIS ROLE IS IN OFFICE Additional Qualifications Comprehensive knowledge of third party risk management processes and methodologies

Experience using third party risk management / Governance, Risk and Compliance (GRC) systems

Experience with contracts, including master service agreements, statements of work, and license agreements.

Industry recognized third party risk management or vendor management certification

Six Sigma certification

Experience assessing cloud servicing arrangements

Strong project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.)

Strong analytical skills, working with data and drawing conclusions

Excellent oral and written communication skills; ability to communicate with all levels of management; experience performing both detailed and executive-level documentation

Advanced knowledge of Microsoft Office tools; specifically, Excel and PowerPoint

WHAT'S IN IT FOR YOU? Compensation Starting base salary : $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including : Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

Generous 401(k) company matching contribution

Career Development through Tuition Reimbursement and other internal upskilling and training resources

Valued Time Away benefits including vacation, sick and volunteer time

Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

Career Mobility support from a dedicated recruitment team

Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.