Customer Service Representative

Muni Insurance, Inc.
Waterbury, CT, US
Full-time

Job Description

Job Description

Salary : Negotiable

Do you want to join a growing Independent Insurance agency that is focused on your success as an individual inside and outside of the office?

As a Muni Insurance customer service representative, you’ll enjoy a diverse, supportive environment, along with a competitive compensation program, including base salary, bonuses, and comprehensive benefits.

In this full-time role, you’ll also stay ahead of the curve with industry-leading, paid sales training and mentorships with successful colleagues.

We encourage you to apply and bring your expertise if you’re a :

  • Passionate people person : You’ll use your knowledge and enthusiastic work ethic to generate prospects and assist our producers in Auto, Home, Commercial and Health Insurance products within an assigned territory : Using your interpersonal skills and market insight, you’ll identify and cultivate prospective clients, and tailor products and services to meet the needs of existing customers
  • Relationship builder : You’ll play the long game, building strong relationships within local community and organizations, and maintaining open lines of communication for future sales opportunities

Job Duties :

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Cross-selling current clients
  • Handle Underwriting requests as they come in from carriers
  • Re-quote existing clients to find better options of insurance as needed
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Attend monthly staff meetings as well as trainings when required / requested
  • Other duties upon request

Benefits :

  • Salary, plus bonuses
  • Health, Dental & Vision
  • Life Insurance
  • Paid Time Off (Vacation, Holidays and Sick Days)
  • Gym Membership
  • Company-sponsored events
  • Paid Volunteer Days
  • Educational Opportunities
  • 30+ days ago
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