Join to apply for the Freelance Luxury Brand Evaluator in East Hampton, NY role at CXG
Overview
As a luxury brand evaluator, you will discreetly assess customer experiences to provide critical feedback that helps brands refine their services. You may visit boutiques, purchase online, or return a product; your observations shape the future of luxury.
Responsibilities
- Choose assignments that align with your preferences and profile
- Visit luxury stores or evaluate online and engage with sales associates
- Observe ambiance, service quality, and overall customer experience
- Provide honest feedback through our platform via questionnaires
Perks and Opportunities
Flexibility : each in-store visit takes approximately 20 minutes, enabling multiple assignmentsFrequent opportunities : perform several missions per month with prestigious brandsOur Luxury Partners
Fashion & Couture : Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & GabbanaJewelry & Watches : Tiffany & Co., De Beers, Piaget, IWC, Boucheron, PandoraBeauty & Skincare : Guerlain, Sephora, L'Oréal, GivenchyAutomotive : Bentley, Jaguar, Genesis, Maserati, VespaWhat you will be doing
Choose assignments that align with your interestsVisit luxury stores or evaluate online and interact with sales teamsObserve and report on ambience, service quality, and customer experienceShare observations honestly through questionnairesCompensation and Benefits
Non-Purchase Evaluations : fee based on mission complexityPurchase-Based Evaluations : reimbursement for approved items as stated in the mission briefPotential reimbursement on purchases; compensation for time and inputRequirements
Must be 21 years or olderCurrent customer of premium and luxury brandsNot currently under contract with any retail brands to ensure impartialityPunctual, organized, detail-oriented, and reliableObservant and passionate about customer experienceNo prior experience required; value honest feedback from genuine customersAbout CXG
CXG connects premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we redefine the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.
How to Join the CXG Community
Register : sign up at live.cxg.com and confirm your emailComplete your profile to 100% and get verifiedGet certified : pass the General Certification to access missionsApply for missions : explore assignments with brands that excite youStart evaluating : begin making a difference in the luxury marketJ-18808-Ljbffr
