New York Licensed Dispatcher

A company is looking for a Dispatcher (TLC) to manage the routing of third-party transportation vendors and trip operations.

Key Responsibilities

Assign and organize same-day and urgent trips for transportation providers

Monitor and document trip performance, including provider no-shows and on-time issues

Maintain effective communication with transportation providers and escalate issues as necessary

Required Qualifications

High School Diploma or G.E.D

6 months of customer service experience

2+ years in transportation routing, dispatching, and scheduling preferred

1 year experience with applicable transit scheduling systems preferred

Knowledge of GPS and GIS systems preferred