Job Description
Job Description
We are seeking a Customer Service Representative to join our team in the Wholesale Distribution industry, located in Natick, Massachusetts.
This role offers a contract to permanent employment opportunity. As a Customer Service Representative, you will be handling customer inquiries, managing databases, and processing customer orders.
Responsibilities :
- Respond to customer inquiries via email and phone, providing detailed and accurate information.
- Process and confirm customer orders in a timely and efficient manner.
- Maintain a high level of communication with customers to ensure satisfaction and resolve any issues.
- Manage customer databases, ensuring all information is accurate and up-to-date.
- Conduct data entry tasks as required, ensuring all customer information and order details are recorded accurately.
- Answer phone calls professionally and promptly, directing calls as necessary.
- Process purchase orders, ensuring all details are correct and all necessary paperwork is completed.
- Monitor customer accounts, taking appropriate action when necessary.
- Minimum of 2 years of experience in a Customer Service Representative role or similar position
- Proficiency in Database Management is necessary
- Experience in answering customer inquiries in a timely and detail oriented manner
- Strong Data Entry skills, with high attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic wholesale distribution environment
- Proven problem-solving skills and ability to handle pressure
- Demonstrated ability to work effectively both independently and as part of a team
- Strong organizational skills and ability to prioritize tasks effectively
- detail oriented demeanor and strong work ethic
- High school diploma or equivalent educational level
- Proficiency in using Microsoft Office Suite and Customer Relationship Management (CRM) software
- Knowledge of the wholesale distribution industry would be a plus.
Customer Service Representative
Innova Solutions is immediately hiring for a Customer Service Representative. ...
Entry Level Customer Service Field Representative
Now's your chance to choose your hours and workload while earning supplemental income from a national insurance services company. We'll combine the data you collect with many other data elements to produce the final comprehensive product for our customers. ...
Customer Service Representative ($17/hr)
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Location:124-126 Eastern Ave, Malden, Massachusett...
Senior Customer Service Representative
Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. Customer Service Representative. Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs. For...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Phlebotomy Customer Service Representative - Full Time 9:30am-6pm
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Excellent customer service skills. ...
Work From Home Customer Service Representative - Part Time
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the...
Customer Service Representative - Manufacturing
The Customer Service Representative provides exceptional customer service and sales support for the IEP and Newson Gale brand of products at IEP Technologies in Marlborough, a part of HOERBIGER Safety Solutions. HOERBIGER Safety Solutions, IEP Technologies (IEP) is seeking a Customer Service Represe...
Customer Service Representative II
Based in our Franklin facility, you will be part of our customer service team, building relationships with our customers and colleagues. We are the face and voice of the company, who makes the difference between an average and outstanding customer experience! Responsible for ensuring customers globa...
Customer Service Representative
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below.We are looking to hire 3 new team members by the end of this week.When you apply, please check your email for interview options.Our ideal candidate is a person who...