Concierge
- 10730 Euclid Ave, Cleveland, OH 44106, USA
- Full-time
- Property Location : One University Circle
Company Description
Job Description
The Concierge / Resident Customer Service Coordinator is committed to resident satisfaction in the apartment community by working directly with the residents to ensure that all their needs are met.
This position will assist in the daily operations to ensure that all events, service requests, and overall residents are handled quickly and professionally.
Qualifications
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Communication with the ownership group / asset manager designee is to be coordinated through the Area Director, Assistant Vice President, or Vice President, pursuant to the terms of the management agreement.
- Welcomes all new residents to the community
- Coordinates resident move ins and move outs
- Serves as a first point of contact on resident concerns and needs
- Works to establish new vendor accounts for the apartment community
- Communicates to the residents regularly via resident newsletters and social media
- Sources new services that benefits the residents and their needs through Village Greens Preferred App
- Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Additional Information
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.
Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.
Job Location
Concierge
- 10730 Euclid Ave, Cleveland, OH 44106, USA
- Full-time
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