Operations Manager

Onboarding And Performance Management Manager

Position Hours : This role will rotate start times between 5am and 8am.

Job Summary : This role is responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

Essential Duties and Responsibilities :

• Onboarding

Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

Provide timely and consistent touchpoints with frontline employees.

Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

Lead by example to ensure safety practices are paramount with each employee and

Conducts root cause investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Qualifications :

Physical Requirements : Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination : This job operates in a mix between an office environment and plant / field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits : At WM, each eligible employee receives a competitive total compensation package including medical, dental, vision, life insurance, and short-term disability. As well as a stock purchase plan, company match on 401K, and more! Our employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.