Collections Specialist

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Collections Specialist to manage customer interactions and collections processes.Key ResponsibilitiesEngage with clients via phone and email to collect payments and retain long-term relationshipsProcess refund requests and assess whether refunds are dueUpdate customer information in Salesforce and maintain satisfaction ratingsRequired QualificationsMinimum High School Diploma / GED requiredAt least one year of customer service or tech support experienceExperience with Salesforce or other CRM applicationsProven ability to prioritize workload effectivelyComfortable with change in a fast-paced environment

1 day ago
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