Entry Level Install Technician

Job Description

Job Description

AD Solutions is a Business Solutions Equipment and Service Provider with headquarters in Orlando, Florida. We are rapidly growing and are looking to add an Install Technician with excellent internal / external customer service and great communication skills.

Primary Duties :

• Assembly of office equipment and technology
• Warehouse organization
• Responsible for the efficient setup of all equipment to be delivered to customer locations.
• Ensure proper documentation of accessories, supplies and equipment serialization.
• Troubleshoot failures and repairs for copier / fax / duplicators equipment.
• Excellent ability to work through remote applications i.e. email, google scan, remote data entry.
• Able to multitask data entry update and enter all new information regarding installation and delivery calls
• Work within a team and customer focus culture.
• Meet all installation / delivery deadlines.

Physical Demands :

• Physical strength and agility sufficient to perform the work of this class.
• Must be able to travel within company service area on a daily basis to various customer sites by automobile or truck or to approved training locations via company authorized transportation.
• Requires frequent kneeling and bending and considerable use of hands and tools.
• Frequently requires moving or lifting of more than 50 pounds.
• Use of ladders, forklifts and other heavy transportation machinery.
• Ability to lift and / or push / pull a minimum of 60lbs.
• Ability to stand for a minimum of 5 hours per day.
• Ability to use hands for fine manipulation of tools necessary to repair equipment.
• Must adhere to safety procedures, rules, and best practices.

Skills :

• Ability to understand and execute oral and written-instructions.
• Ability to establish and maintain effective working relationships.
• Technical ability to set up, maintain, repair, troubleshoot and refurbish multifunctional devices .
• Excellent ability to analyze information and demonstrate effective decision making skills.
• Ability to work independently and remote while meeting all deadlines.
• Demonstrated ability to adapt to organizational changes and processes.

Requirements :

• SME in VOIP, preferred.
• High School Diploma. College and or Vocational Training in IT preferred but not required.
• Valid State Driver's license and good driving record.
• Must be able to meet all employment background screening requirements required by A.D. Solutions™ and its clients (including state and local governments, municipalities, school boards, and childcare facilities).
• Professional appearance and conduct.
• Any visible piercing and tattoos must be covered at all times.
• Work weeks are 5 days, Monday through Friday. Flexibility with schedule for extended. work hours or company events and weekend or holidays extended services

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