Customer Care Associate
VirtualVocationsSanta Ana, California, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Care Associate.
Key Responsibilities
Handle non-technical customer inquiries and service issues while adhering to established guidelines
Identify and implement improvements to enhance customer service operations
Document customer interactions and ensure proper routing of issues to relevant teams
Required Qualifications
High school diploma or GED preferred
1-2 years of related customer service experience
Experience in a call center or similar environment
Familiarity with Microsoft-based programs
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Customer Care Associate • Santa Ana, California, United States