Inbound Customer Service Representative - Work From Home

VirtualVocations
Durham, North Carolina, United States
Remote
Full-time
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A company is looking for a Customer Service Representative for an inbound call center position.Key Responsibilities : Receive calls from child support client stakeholders and categorize them according to proceduresRecord any abusive or extraordinary callsMaintain a general understanding of policies and proceduresRequired Qualifications : High School Diploma or equivalentAt least one year of experience in service delivery, customer service, or call center technologyProficient in data entry skills including keyboard, mouse, and 10 key padTyping speed of minimum 35 WPMBasic knowledge of Microsoft Office

14 days ago
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