Collections Agent - $19.00/hour

Join Our Dynamic Team as a Collections Representative in Arlington, TX!

Do you have experience in collections and are looking for a rewarding career with a comprehensive pay package?

If your answer is YES, then don't miss this opportunity apply today!

Job Title : Auto Collections Representative

Start Date : Next Class is in NOVEMBER!

Pay : $19.00 / hr. ($22 / hr. once hired on)

Location : Arlington, TX

Schedules :

Shifts : Between 7 a.m. - 9 p.m.

Days Off : Two days off each week

Weekends : Availability needed for up to 2 Saturdays a month and 1 Sunday per quarter

Overtime : Mandatory overtime at month-end

Example Schedule : Monday - Friday :

Monday - Friday :

8 : 00 a.m. - 5 : 00 p.m. (2 shifts)

12 : 00 p.m. - 9 : 00 p.m. (2 shifts)

Saturday : 8 : 00 a.m. - 2 : 00 p.m. (Up to 2 Saturdays a month)

Sunday : 2 : 00 p.m. - 8 : 00 p.m. (one Sunday shift per quarter)

Opportunity for lots of Overtime!

Benefits Once Hired Permanently

MONTHLY bonus incentives

Exceptional benefits including 401K with 6% match and pension plan

Paid time off

Opportunity to earn hybrid / remote status with excellent performance and attendance

Job Description : As an Auto Collections Representative, you will collect delinquent automotive accounts efficiently and professionally, following standardized procedures.

Essential Duties and Responsibilities :

Meets performance expectations for collection efforts for assigned accounts based upon individual goals and objectives (e.

g., minimum calls per day, contact percentage, promises / call ratio, promises kept).

Manages client communications and provides accurate account details and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.

Executes calls to assigned accounts in order of the collection system queue priority as established by current calling strategy.

Documents all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.

Offers / executes payment assistance and settlement programs for clients based upon written policy guidelines.

Ensures that all accounts have been thoroughly worked according to established procedures (including contact attempts, required letters, etc.)

Please read requirements carefully as we are prioritizing those that meet the requirements.

Requirements :

1+ years of recent collections experience

Good Job Stability (No more than 3 jobs in the last two years)

Professional communication skills (written and verbal) and active listening skills

Basic computer and Microsoft Office skills

Strong time management and multitasking abilities

Self-motivated with a strong initiative to succeed