SUMMARY
Esme is seeking an additional Front of House Manager as we continue to grow and expand our administrative team. This person will be responsible for ensuring the excellence, creativity, brand promise, and profitability of the restaurant.
The position serves as a leader, educator, coach, and mentor to the front-of-house staff. The position makes service, operational, and purchasing decisions that positively impact the financial health of the business and does so in a way that is aligned with the culture and policies of our organization.
This position combines the management of people with staff education, creative input, and financial responsibility in roughly equal parts.
KEY RESPONSIBILITIES :
- Maintaining costs for successful business operation
- Security functions of door locks and cashbox, safe handling, and banking
- Keeping up-to-date licensing and preparing for health inspections, placing maintenance requests when required
- Supply inventory, nightly manager logs, guest notes
- Supervisory duties as it pertains to scheduling and education
- Reports to the General Manager, Proprieters
Nightly :
- Guest seating templates, menus, and outreach
- Employee positions and side work assignments, hosting the preshift meeting
- During service soliciting and communicating guest feedback
- Filling any positions that are absent for illness, vacation, or gaps in hiring
Admin / Leadership
- Maintains Room Organization, Functionality, and Standards
- Helps with Nightly Floorplans
- Communicates Allergies and Dietary Restrictions to Expeditor
- Organizes Pars for Orders
- Assists with Tracking Inventory
- Participates and Helps Lead Team Training and Drills
WHO WE ARE :
Esmé is a Michelin starred restaurant, located in the heart of Lincoln Park. The space is owned and operated by Chef Jenner Tomaska and wife and partner Katrina Bravo.
The couple have reimagined the tasting-menu model with philanthropy and art integrated into the foundation of the experience, an expression of their shared vision for the community-focused restaurant.
The team partners with a local artist each season and displays their pieces throughout the restaurant for guests to view and purchase.
Front of House Manager (Salary Negotiable + Bonus Structure)
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