Job Details
Level
Experienced
Job Location
Hillsboro, OR - Hillsboro, OR
Position Type
Full Time
Education Level
High School
Salary Range
$65,606.00 - $91,802.00 Salary / year
Travel Percentage
Up to 25%
Job Shift
Job Category
Installation - Maint - Repair
Description
Under direct supervision, p erforms client-site servicing, repair and / or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.
ESSENTIAL FUNCTIONS
- Services equipment and / or products at customer sites or service center to include, all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations and start-ups.
- Ability to interpret operation manuals to determine root cause of tool failures.
- Provides documentation of preventative maintenance, down time, issues and time spent preparing reports for product movement and justification for on-site service.
Must show proficiency with using customers system.
- Perform preventive maintenance with little supervision.
- Ordering, expedition and notifying customers or management when replacement of product is necessary.
- Diagnoses mechanical, hardware, software and systems failures using service maintenance checklist and protocols.
- Comply with Finesse training for proper maintenance of parts usage and transactions.
- Complies with EBARA's safety policies, including participation in and completion of all required safety training.
- Maintains clean and safe working environment compliant with Ebara and customer safety policies.
- Performs other duties as assigned.
Qualifications
Education
High School or AS Associate of Science degree in Electronics or completion of accredited basic electronics program or equivalent experience.
Experience
- Preferred : Four (4) to Six (6) years of work related experience, preferably in the semiconductor industry.
- Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and / or vacuum technology.
- Strong Customer Relations skills.
SKILLS & ABILITIES
- Demonstrated ability to troubleshoot down to a component level.
- Working knowledge of MS Office products including Excel, Word, Outlook, and PowerPoint.
- Speaking in front of groups. Strong time management skills. Self-starter.
- Demonstrated leadership and program management skills.
- Strong relationship building skills with ability to collaborate and work effectively with internal colleagues and customer.
- Demonstrated teamwork and organizational skills.
- Demonstrated excellent written and oral communication skills.
- Provide verification of good driving record if servicing customer offsite.
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