A company is looking for a Global Head of IT Service Desk.Key ResponsibilitiesLead global IT service desk operations, ensuring high-quality technical support for end-usersOversee installation, configuration, troubleshooting, and maintenance of IT systems and networksDevelop and maintain IT service desk strategies aligned with business goals, driving continuous improvementRequired Qualifications and EducationBachelor's degree and 10+ years of related IT support experience, or high school diploma and 12+ years of IT-related experienceProven experience leading global IT service desk operations in a multinational organizationIn-depth knowledge of network infrastructure and IT service management frameworks such as ITILStrong leadership experience in mentoring and developing high-performing teamsTrack record of driving operational excellence through process improvements and technology integration
IT Specialist (Application Software) - Data Services Group
This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO). New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Office of the Chief Financial Officer. The Infor...
IT Service Desk Intern
A company is looking for an IT Service Desk Intern to support internal users with technical issues. ...
ServiceNow IT Service Management Developer, Hybrid
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. The ITSM Developer will work with a team of Healthcare professionals to deliver solutions involving all aspects of service delivery in...
Head of Global Marketing
A company is looking for a Head of Global Marketing, BLS and Tech & Data Solutions. ...
ServiceNow IT Service Management Developer, Hybrid
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. The ITSM Developer will work with a team of Healthcare professionals to deliver solutions involving all aspects of service delivery in...
Global Head of Strategy
A company is looking for a Global Head of Strategy and Solutions. ...
Director of IT - Financial Services Baltimore/Washington DC Metro Area, MD
In this exciting and rewarding role, the IT Director will work as a fractional IT leader within our Financial Services Industry Practice, serving in IT leadership roles within our clients’ IT departments, working closely with other client-embedded Hartman leaders in our team of tenured CIOs, CTOs, a...
Global Head of GSI Alliances
The Global Head of GSI Alliances will own the strategy, sell-to, sell-through and sell-with motions with all GSI partners, as well as promotion of our GSI related activities - from campaigns, to strategic opportunities and GSI related events (including Canonical s yearly GSI executive summit). We ha...
IT Service Desk Analyst II
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
IT Service Desk Technician (MSP/ Service Industry Experience)
The IT Service Desk Technician will be responsible for providing technical assistance and support to our clients, ensuring their IT issues are resolved in a timely and efficient manner. We are seeking an experienced IT Service Desk Technician to join our team. The ideal candidate will have prior exp...