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Lead Electrical Product Support Engineer
Lead Electrical Product Support EngineerSMC Corporation • Noblesville, IN, US
Lead Electrical Product Support Engineer

Lead Electrical Product Support Engineer

SMC Corporation • Noblesville, IN, US
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Lead Electrical Product Support Engineer

Noblesville, IN, USA

Job Description

Posted Tuesday, September 2, 2025 at 4 : 00 AM | Expires Thursday, January 1, 2026 at 4 : 59 AM

PURPOSE

This role is to provide electrical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on system analysis, electrical solutions, and mentoring of resources.

ESSENTIAL DUTIES

  • Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives.
  • Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical inquiries by reviewing existing documentation and report results back to internal and external customers.
  • Communicate technical knowledge and specification to an extended audience (technical and non-technical) of internal and external customers.
  • Read, interpret, troubleshoot pneumatic and electrical schematics.
  • Troubleshoot and configure product communication protocols.
  • Troubleshoot pneumatic and electrical circuits.
  • Review and interpret data utilizing corporate management system software that include CAD models and product documentation.
  • Perform guided and / or independent research on a variety of topics and provide summarized data results.
  • Complete assigned tasks while providing suggestions for improving departmental processes.
  • Hands on technical support for an extended audience (technical and non-technical) of internal and external customers.
  • Participate on and / or lead teams to accomplish tasks, processes, and corporate directives.
  • Travel mainly for the purpose of training, customer support, or trade shows. (Less than 25%)
  • All other duties as assigned.
  • Record daily activities

PHYSICAL DEMANDS / WORK ENVIRONMENT

  • Capacity to work indoors in an office, laboratory, and / or manufacturing environment.
  • Ability to work in a stationary position for prolonged periods of time.
  • Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation.
  • Physical aptitude to use basic hand tools in a laboratory and / or manufacturing environment.
  • Ability to travel and / or attend meetings domestic and internationally outside of normal business hours

    • MINIMUM REQUIREMENTS

  • Bachelor's degree in a electrical or technical engineering discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.
  • Novice understanding of the product development process.
  • Competent understanding to apply project management principles, methodologies, and documentation.
  • Novice understanding of CAE tools and results as applied to the product application process.
  • Novice understanding of tolerance as it relates to design intent.
  • Competent understanding of common industrial processes and / or controls.
  • Competent understanding of material and component options by application.
  • Competent understanding of schematics.
  • Competent understanding of communication protocols.
  • Competent in conducting research using corporate resources.
  • Fluent at efficient use of time to effectively plan and execute multiple duties.
  • Fluent to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, oscilloscope, etc.)
  • Competent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, Contour / Roundness Measuring Instruments, etc.)
  • Fluent ability to communicate utilizing corporate office software.
  • Fluent ability to take verbal and / or written direction on tasks, training, or departmental / company policies.
  • Fluent ability to communicate, in English, with internal and external customers tactfully and professionally.
  • 4+ years (preferred) relevant work experience

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    Lead Electrical Engineer • Noblesville, IN, US