Job Description
Job Description
Nashua Eye Associates P.A. Has been serving the community for over 40 years. We are currently looking for Receptionists to join our team in the Nashua, Milford, and Hudson offices.
If you have a passion for the medical field and working with patients, we want to speak with you. Candidates must be able to establish a good rapport with patients, possess a caring and cooperative personality, and have excellent written and verbal communication skills.
This position is responsible for :
Being the face of our practice
Gathering demographic and insurance information
Helping patient check in both manually and on our Kiosk
Collect payment at time of service
Keeping patients aware when delays or other situations occur that result in a longer than normal wait period
Assist patients during check out, scheduling upcoming appointments, testing, or in the purchase of items (vitamins, eye drops, masks)
Occasionally answering phones, taking / sending messages
Accurately describing policies and procedures to new and established patients
Routinely performing a variety of administrative and clerical tasks as assigned by their supervisor.
Always Maintaining the confidentiality of the patient and practice
All work is to be performed according to quality and safety standards set for the practice.
Requirements
Position requirements :
Ability to balance multiple tasks at the same time effectively and efficiently
Organization, with a strong attention to detail
Excellent customer service and phone presence with proficient speaking and listening skills
the ability to show good judgment, quick decision making, and efficient management of the telephone system
Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstration of regular attendance and punctuality is essential.
High School diploma or GED
Basic computer knowledge
Must be able to work alternating Thursday nights until 6;30 pm and alternating Saturdays 8-1.
Bilingual a plus
What we offer :
Health, dental, and life insurance
Cancer and Accident coverage
Short and Long-term disability insurance
401K
Six paid holidays
Positions starting at $18.00 per hour
We are an equal opportunity employer. Full-time positions available.
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