Field Operations Consultant - Las Vegas, NV

Field Operations Consultant - Las Vegas, NV

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McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. Our updated growth strategy focuses on staying ahead of what our customers want and realizing further growth potential. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. We offer benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Company Description : McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. Our values focus on inclusivity, service, integrity, community and family, and we offer benefits to support our people and partners.

Role overview

The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards and develop a holistic restaurant operations skill set through ongoing assessment, training, and development.

While this role is based out of the Long Beach, CA field office, we are looking for candidates to support Owner / Operators primarily in Las Vegas, NV. Required travel will also take you throughout Las Vegas, Southern California and Phoenix, AZ. The ideal candidate should be based in Las Vegas, NV to best support market needs.

Responsibilities

• Conduct objective evaluations (Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's brand standards.
• Protect the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions.
• Support operational excellence by identifying restaurants that do not meet McDonald's Quality, Service and Cleanliness (QSC) and safety standards.
• Develop a holistic restaurant operations skill set across all restaurant systems through ongoing training, learning, and certification in assigned area of expertise.
• Build deep expertise in Restaurant Operations and provide coaching and root-cause analysis to Franchisees.
• Serve as a Subject Matter Expert to support restaurants on specific operations initiatives (e.g., Delivery, Drive-Thru, Digital).
• Use system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cash flow by supporting operations, initiatives, and Owner / Operator priorities through Performance Excellence Sessions.
• Collaborate with Franchise Business Partners to develop a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results.

Qualifications

Compensation and benefits

Bonus Eligible : Yes

Benefits Eligible : Yes

The expected salary range for this role is $75,700 - $94,620 per year. The above represents the expected salary range for this job requisition. Pay may reflect experience and other job-related factors.

Additional Information :

Benefits include health and welfare for eligible employees, a 401(k) plan, adoption assistance, educational assistance, flexible working arrangements, and time off policies (including sick leave, parental leave, and vacation / PTO). Eligibility requirements apply to some benefits.

Bonus eligible : This position is eligible for a bonus, calculated based on individual and company performance.

McDonald's is an equal opportunity employer committed to diversity. We provide reasonable accommodations to qualified individuals with disabilities during the application or hiring process, or to perform essential functions of the job. For accommodations, contact mcdhrbenefits@us.mcd.com.

McDonald's provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind. This policy applies to all terms and conditions of employment.

Nothing in this posting should be construed as an offer or guarantee of employment.

Employment details

We are not responsible for other job postings listed in this description and encourage applying only to the specified Field Operations Consultant role.

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