JOB DESCRIPTION
Job Title : Office Manager (front desk)
Salary : $55,000 to $60,000 annually
General Description and Classification Standards
Manages and directs the daily operations of the Office of the Mayor. This includes office management, reception duties, and administrative functions.
Duties and responsibilities include but are not limited to receiving and responding to telephone inquiries, ensuring efficient operations, planning expenditures, maintaining budgetary records, and preparing reports.
Position reports to the Business Manager.
Essential Duties & Responsibilities
- Register, welcome and assist each stakeholder and invited guests while visiting the suite.
- Answer the telephone and forward / record calls appropriately.
- Assist with the setup, cleaning and sanitization of the Mayor's Cabinet Room and the Mayor's Small Conference Room; ensuring area is neat, cleaned, and sanitized.
- Perform calendar scheduling for the Mayor's Cabinet Room and Mayor's Small Conference Room.
- Process iExpense statements and credit card reconciliations for travel team.
- Process incoming damage claims.
- Order and distribution of office supplies for the office.
- Monitor and respond to emails received in the Exe Business Office email account.
- May perform other duties as requested.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.
It is not an exhaustive list.
- Excellent communication skills, both verbal and written, for internal and external stakeholders, visitors, and staff members.
- Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced environment.
- High level of confidentiality and professionalism.
- Superior attention to detail, organizational and time management skills.
- Knowledge of administrative and office practices including the City of Atlanta policies and procedures.
- Must be tactful and diplomatic in all interactions with a high degree of good judgment.
- Committed and very conscientious about accuracy of work product.
- Ability to work independently and as part of a team.
QUALIFICATIONS
Minimum Qualifications - Education and Experience
- Associate degree in secretarial science, office management, business / public administration, or related field.
- Three years of experience in a progressively responsible secretarial, clerical, or administrative role and supervisory / management experience required.
- Intermediate skills in Microsoft Office software applications (Outlook, Word, Excel and PowerPoint)
Preferred Education & Experience
Bachelor's degree in business / public administration and 3-5 years of office management experience preferred.
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