CUSTOMER SERVICE ASSISTANT (FULL TIME)

Canteen

• We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position.
• Location : Canteen - 3112 Horseshoe Lane, Charlotte, NC 28208 Note : online applications accepted only.
• Schedule : Full time schedule. Monday - Friday, 8 : 00 am - 4 : 30 pm. More details upon interview.
• Requirement : Previous call center, customer service, and Microsoft Office experience is preferred but not required.
• Pay Rate : $17.00 per hour.
• Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies.

Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :

About Canteen :

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team?

You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Summary : Serves as a customer service representative in a call center and provides work order management support for staff / customers.

Essential Duties and Responsibilities :

• Answers the telephone, responds to customer emails and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost-effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group : Achieving leadership in the foodservice industry