Associate Account Manager / Account Manager

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives.

We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for nearly 90 years.

Our platforms on usnews.com include Education , Health, Money, Travel , Cars , News and 360 Reviews .

We reach more than 40 million people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms.

Our signature franchises include our Best series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more.

These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print.

And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities .

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest.

Learn more about our Diversity, Equity and Inclusion initiative.

Your role in helping us shape the future :

U.S. News & World Report is hiring an Account Manager / Associate Account Manager who will partner with our sales team and our partners to ensure the long-term success of our higher-education branding and recruitment marketing solution.

This hands-on role is ideal for someone with a strong background in client relations and account management. The ideal candidate is self-motivated with an entrepreneurial attitude.

This position will directly contribute to the success of a growing revenue stream at U.S. News.

Are you up to the challenge?

• Coordinate with the Account Executives, and other U.S. News teams to interact with education clients. Build strong relationships with our clients to ensure client satisfaction and success.
• Responsible for onboarding new clients by collecting assets and troubleshooting the set up of campaigns.
• Monitor campaign performance and provide clients with regular campaign reporting.
• Thoroughly prepare for QBRs and other client calls and lead the conversation by sharing campaign performance insights as well optimization suggestions.
• Initiate upsell opportunities and work with clients on subscription renewals. Achieve exceedingly high renewal rates.

You should definitely have :

• Bachelor's degree in a related field or equivalent experience required
• Minimum of one year of digital media experience at a publisher, brand or agency
• Demonstrated success in fast-paced and demanding client facing environment
• Excellent oral and written communication skills
• Proactive attitude with the desire to learn our business and become a key player on a results-oriented team
• Detail oriented and organized with a strong ability to multitask, must be able to juggle multiple projects
• Experience with platforms such as Google Ad Manager, Data Management Platform (DMP), Google Analytics, data visualization software etc. is preferred.

What it’s like to work with us :

Talent is our best asset!

We invest in people with passion and potential who understand U.S. News’ dedication to our consumers.

• Entrepreneurial, mission-driven culture with core values of quality and integrity
• Focus on fostering personal and professional growth
• Competitive benefits including paid vacation time, medical, tuition reimbursement, and training
• Collaborative Work Environment Fun, diverse, inclusive and ambitious co-workers

Other Job Info :

• Candidates must provide a resume to be considered. Cover letters are encouraged.
• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.

This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

• U.S. News & World Report strongly encourages all employees to be fully vaccinated (including boosters).
• The anticipated base salary for this position is $55,000 to $80,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, interview performance, and if applicable, the location in which the applicant lives and / or from which they will be performing the job.
1 day ago